How Outsourcing Can Help Boost Retail Sales in 2021 and Beyond As retail stores reopen and customers begin to shop in person again, are you ready? A new National Retail Federation (NRF) forecast estimates that 2021 retail sales will reach between $4.44 trillion to...
6 Tips for Effective B2B Sales Coaching Sales training is of course a big topic that covers a lot of ground. To be clear, there is a difference between training and coaching. Training can refer to a one-time activity whereas coaching is ongoing. An ideal training...
A survey by Training Industry, Inc. found that 43.5% of participants felt sales skills training “needed improvement.” Steve Bonvissuto, Vice President of Innovation at MarketSource, a sales acceleration firm specializing in outsourced sales talent and customer...
Rethinking Retail: The Gig Economy in a Post-Pandemic World If the gig economy was growing before the pandemic, it has now burgeoned into a trend that will have a major impact on how retailers manage their human capital into the foreseeable future. As most Americans...
The Current State of the Auto Technician Shortage—Just How Bad Is It? In 2021, we discussed the critical shortage of automotive technicians at dealerships, as well as independent repair facilities and large fleets who complete their own maintenance and repairs. Today,...
