Keeping pace with the wants and needs of shoppers is keeping retailers on their toes. Here are 7 shopper expectations that can boost retail brands’ ability to satisfy and retain more...
Holiday returns season is here. Turn it to your advantage. A higher volume of sales during the holiday season means a higher volume of holiday shopping returns. So, whether retailers like it or not, they will likely face a deluge of returned gifts. The rise of online...
MarketSource’s VP of Omnichannel Client Services Ben Simms discusses the B2B sales landscape on Sales Chat, a podcast by MarketSource company Salelytics. Listen to the full podcast or watch a couple of highlights below. Sales Chat: Ben Simms Explores the Future of B2B...
The retail landscape is enduring continual waves of change. In 2023, we saw mountains of growth in omnichannel, and frictionless shopping flowered. Staff shortages sometimes left consumers in a customer-service desert, yet social commerce began to blossom. Meanwhile,...
MarketSource Retail Leaders Share Reflections and Predictions to Help Retailers Win Retailing in 2023 gave retail executives a lot to think about. A strong holiday season wrapped up the year with an optimistic spark; still, heading into 2024, the retail industry is...