by Karen Salamone | May 8, 2024 | Uncategorized
Retail customers are impatient. What can you do to deliver faster, better help? It is now well-established that artificial intelligence, and in particular generative AI, has the potential to transform retail operations. One of the greatest influences of AI in retail...
by Karen Salamone | Apr 22, 2024 | Uncategorized
“Helpful sales associates are the No. 1 reason customers will shop in-store.” Source: PwC’s 2023 Global Consumer Insights Survey No longer relegated to merely shelving and pricing products and keeping aisles clean, the work of frontline retail associates now...
by Heather Parham | Mar 18, 2024
Keeping pace with the wants and needs of shoppers is keeping retailers on their toes. Here are 7 shopper expectations that can boost retail brands’ ability to satisfy and retain more...
by Karen Salamone | Jan 17, 2024 | Uncategorized
Holiday returns season is here. Turn it to your advantage. A higher volume of sales during the holiday season means a higher volume of holiday shopping returns. So, whether retailers like it or not, they will likely face a deluge of returned gifts. The rise of online...
by Heather Parham | Jan 17, 2024
MarketSource’s VP of Omnichannel Client Services Ben Simms discusses the B2B sales landscape on Sales Chat, a podcast by MarketSource company Salelytics. Listen to the full podcast or watch a couple of highlights below. Sales Chat: Ben Simms Explores the Future of B2B...
