by Lisa Walsh | Oct 24, 2022 | Uncategorized
WOW! How unexpected and crazy the last two years have been for automobile dealerships across the country! Almost every dealer has enjoyed record profits, thanks mostly to unprecedented gross profits on new and used vehicles. They also experienced reduced expenses from...
by Karen Salamone | Oct 24, 2022 | Uncategorized
Keeping retail stores running smoothly is a challenge any day of the week. Post-pandemically, faced with a tidal wave of supply chain slowdowns, inflationary issues, and labor shortages, retailers are struggling to steady the ship. And eMarketer reports that the...
by Jeff Heckler | Oct 24, 2022 | Uncategorized
During the pandemic, acquiring net new logos was challenging, if not impossible, for many companies. Losing existing clients meant losing a significant revenue stream, which they couldn’t afford. Nimble, forward-thinking companies quickly shifted their focus—to their...
by Karen Salamone | Oct 17, 2022 | Uncategorized
Why Renewals Matter Retention matters. It’s at the heart of your revenue engine and a major opportunity to stem losses. Even if you’ve addressed all your other sales problems, like staffing, processes, and tech, it will slow your growth because just to maintain an...
by Karen Salamone | Oct 14, 2022 | Customer Success, Revenue Growth, Sales Performance
No matter what business you’re in, you know that retention matters. It can make or break your revenue goals, and it can undermine your best plans for growth. But it’s not only a largely preventable problem—the ways to get there can push you above the competitive fray...
