Essential Analytics for Customer Success Customer Success leaders regularly ask me how they can mature their data gathering strategies to understand not just what their customers are doing but why. I always recommend they start with building strategies to form closer...
With REPfirst™, our employee experience app, retailers can organize, engage, and motivate employees through an immersive, connected experience. Use REPfirst to deliver the flexible benefits of the gig-economy while maintaining for employees the security,...
Retailers facing a short labor supply are busily raising pay to entice more recruits. They have shortened hours, offered more flexible work shifts, and increased benefits and perks. Basically, they are doing whatever it takes to improve recruitment and retention. On...
How to Avoid “Shiny Object Syndrome” In an era dominated by hybrid sales models and an increasingly digital buyers’ journey, it’s tempting to look to sales technology for relief and to soothe your most acute pain points with the latest, novel systems. With an...
We believe that a best-in-class sales process—approached deliberately and thoughtfully—can make the difference between a sales enterprise that is on cruise control and one that is screaming down the Autostrada. Companies that outsource to MarketSource are looking...
