by Damon Joshua | Jan 3, 2024 | Revenue Growth, Trends
And 7 Other B2B Sales Predictions for 2024 A survey released at the recent SalesLoft Executive Summit found that many people believe there will be a recession in 2024: 60% of consumers, 48% of economists, and 83% of CEOs. Despite this view, there is reason to stay the...
by Karen Salamone | Nov 7, 2023 | Customer Experience, Technology
A Consumer Engagement Solution That Turns Retail Shoppers From Browsers to Buyers Retail customer engagement has undergone profound changes over the past few years. In-store shoppers are in control. They expect a lot. And when it comes to engagement, they want it all....
by Karen Salamone | Oct 17, 2023 | Customer Experience, Trends
Digital Customer Engagement That Creates Lasting Customer Connection It’s time for the retail customer experience to change, yet successfully bridging the gap between online and offline retailing remains one of the key challenges in the retail industry today. It’s...
by Karen Salamone | Oct 11, 2023 | Customer Experience
Overcome them and Avoid a Retail Slump with AskMe® For the past few years, retailers have been in a frantic rush to appropriately respond to retail shoppers’ changing preferences. Significant is that online retail sales are projected to grow at a compound annual...
by Karen Salamone | Sep 19, 2023 | Customer Experience, Technology
Many of the forces shaping the retail industry in recent years—retail shopper behavior shifts, inflation, supply chain issues, labor shortages, and the emergence of new technologies—have been nothing less than epic, demanding retailers and brands evolve. And many...