The retail back-to-school season is rolling out amidst inflation fears and rising prices, making shoppers more discount-conscious. On the other hand, as of June 2023, 25% of back-to-school shoppers had already started on their back-to-school shopping list – up 17%...
Customer success can drive real value for your customers, but the pitfalls to getting there can be many. MarketSource’s Director of Customer Success Jeff Heckler spoke with customer success leaders of three global enterprises about which ones to avoid and how they...
Current concerns about inflation, recession, and rising interest rates are putting a dent in retail strategies and rattling future planning. Per a May release from the US Bureau of Labor Statistics, the Consumer Price Index, a measure of inflation, was up 4.9% from...
With their retail purchasing power said to account for about $360 billion in disposable income, Gen Z shoppers can’t be ignored. Born between 1997 and 2012 or so, per the U.S. Census, there are some 68 million in the U.S. And while Gen Z consumers have adopted many of...
The staffing shortage in retail is real. Simply put, there are not enough workers available – or not enough candidates applying for the available jobs – to fill the positions that are needed in the industry. There are a variety of reasons behind the shortage, mostly...
