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Employee Spotlight: Nicci Wilkinson

Employee Spotlight: Nicci Wilkinson

Sarah Nicholas | Culture
Nicci Wilkinson’s favorite part of her job is “developing leaders and helping them become the best version of ...
Rethinking Customer Engagement for Auto Dealerships

Rethinking Customer Engagement for Auto Dealerships

Lisa Walsh | Customer Experience | Trends | B2B
Digital retailing is taking the auto industry by storm. Accelerated by COVID and traditional sales model ...
How Digital Buying is Reshaping B2B Sales

How Digital Buying is Reshaping B2B Sales

Karen Salamone | Sales Leadership | Sales Management | Sales Performance | Trends | B2B
Business-to-business sales organizations in every industry are dealing with a profound transformation of buying ...
Really? Physical Retail Grew More Than E-Tail?!

Really? Physical Retail Grew More Than E-Tail?!

Steve Wilson | Revenue Growth | Retail
I just returned from our annual leadership conference, and one of my favorite presentations was made by our Vice ...
Scaling Your Customer Success Department

Scaling Your Customer Success Department

Karen Salamone | Customer Success | Sales Leadership | B2B
Maybe you’re a new company that’s experiencing hyper-revenue and customer growth and are in the early stages of ...
Employee Spotlight: Ida Sisic

Employee Spotlight: Ida Sisic

Sarah Nicholas | Culture
You wouldn’t know from Account Development Manager Ida Sisic’s positive disposition that, years ago, her family ...
 Digital: The Deciding Factor in the New Age of B2B Sales

 Digital: The Deciding Factor in the New Age of B2B Sales

Karen Salamone | Customer Experience | Sales Leadership | Trends | B2B
A new day is dawning in B2B sales. As buying and selling behaviors rebalance, meeting customers where they are is the key to long-term success. Here’s how to embrace and put digital to work for you.
Employee Spotlight: Tony Pisciotta

Employee Spotlight: Tony Pisciotta

Sarah Nicholas | Culture
The wealth of automotive knowledge that Tony Pisciotta brings to his role as a MarketSource Client Services Director is not the only reason behind his celebrated contributions to the company.
A Humble Mentor with a Solid Work Ethic

A Humble Mentor with a Solid Work Ethic

Sarah Nicholas | Culture
A mentor to others who are learning the ropes and a humble helpmate who is ready for any task, Conner is a well-respected Finance Manager whose admirable work ethic is widely appreciated.
Digital Customer Engagement Comes of Age

Digital Customer Engagement Comes of Age

Karen Salamone | Customer Experience | Outsourcing | Revenue Growth | Sales Performance | Retail
Omnichannel shopping is here to stay. Read how retailers who embrace this chance to innovate their customer experience can increase loyalty and revenue.
Employee Spotlight: Mallory Holder

Employee Spotlight: Mallory Holder

Sarah Nicholas | Culture
A hiking adventure sparked a new mindset for MarketSource Instructional Designer Mallory Holder. Read about her journey.
The Art of Pre-Suasion: Putting Auto Customers in the Driver’s Seat

The Art of Pre-Suasion: Putting Auto Customers in the Driver’s Seat

Peter Maxwell | Customer Experience | Outsourcing | Sales Leadership | Sales Performance | B2B
Pre-suasion, the practice of engaging and influencing customers before they come into your dealership, is an essential customer engagement tool that needs to become part of your sales arsenal.
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MarketSource, an Allegis Group company, is a sales acceleration company focused on delivering better outcomes for many of the world’s most iconic brands. We design and operationalize managed sales and customer experience solutions in B2B and retail environments. Our solutions are purpose-built and tech-enabled to deliver measurable improvements in business outcomes.

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