Even before COVID-19, the growth of inside sales was already underway—at a pace of 300% in the previous 10 years. It’s no longer a dichotomy of outside sales vs inside sales. It’s just sales.
As businesses reopen across the country, consumers must navigate a new reality in light of COVID-19. Where does that leave brick-and-mortar stores, and how do they get shoppers back through their doors?
Selling to business customers used to mean a lot of in-person handshaking, socializing, and relationship-building. But COVID-19 changed the way we do business—perhaps for the better.
As brick-and-mortar stores begin to reopen after state stay-at-home orders lift, those overseeing sales teams have the task of creating a welcoming and safe experience for customers.
Our expense model shows the true cost of hiring a B2B salesperson. Full-service sales outsourcing can be a smart financial move by mitigating and shortening time to build or rebuild pipeline and sales.
Dig into the powerful financial performance opportunity that Business Process Outsourcing offers and how sales outsourcing can quickly pivot people and tech while mitigating risks and reducing costs.
Are you a sales leader looking for the right revenue growth partner? A partner that demonstrates these six capabilities will put you on track with the right tactics to deliver optimal results.
Retailers and manufacturers who rely on retail distribution must prepare themselves now to benefit from end-of-year shopping to make the most of the holiday season and recapture at least some of the revenue they lost due to the pandemic.
In 2020, a natural threat—the coronavirus—is forcing change, and the retail sector cannot escape it. But even the challenge of navigating a pandemic could open doors for many businesses.
With the COVID-19 pandemic leaving lasting effects, businesses, now more than ever, are relying on new and innovative ways to ensure business continuity.
A high-tech company’s switch from 100% outsides sales to a hybrid sales organization using the resources of a sales outsourcing firm overturned a paradigm and improved the performance of top sellers.
It seems like everyone today is talking about customer experience—CX for short. What are the CX strategies that make a company stand out? What do customers want when they interact with companies?