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Funding a Customer Success Practice

Funding a Customer Success Practice

Karen Salamone | Customer Success | Sales Leadership | B2B
The proven principles of Customer Success can help B2B organizations drive revenue growth. But is it funded as a profit center or cost center? What metrics should you track? Get these answers and more.
Why Consider B2B Managed Sales?

Why Consider B2B Managed Sales?

Karen Salamone | Managed Sales | Outsourcing | Revenue Growth | Sales Performance | B2B
When revenue is at risk B2B companies turn to third-party sales teams with razor-sharp selling skills, technology and processes to optimize every stage of the selling process.
AskMe: The Customer Experience Innovation That’s a Booster Shot for Your Brand

AskMe: The Customer Experience Innovation That’s a Booster Shot for Your Brand

Karen Salamone | Customer Experience | Technology | Trends | Retail
Brands can reach in-store and online shoppers with brand experts who create personalized experiences leading to higher sales, greater customer loyalty, and more.
How Socially Responsible is Your Brand?

How Socially Responsible is Your Brand?

Karen Salamone | Customer Success | Sales Leadership | Trends | Retail
Today, ethics matters. Consumers are interested in knowing how you are right with the world and what you are doing ...
Making Sense of Customer Success | Part 1

Making Sense of Customer Success | Part 1

Karen Salamone | Customer Success | Sales Leadership | B2B
The wild and wooly world of Customer Success (CS) has the power to deliver commercial returns and revenue to any B2B organization. Learn how to properly implement CS in this fascinating blog series.
MarketSource Employee Spotlight: Carole Liu

MarketSource Employee Spotlight: Carole Liu

Sarah Nicholas | Culture
Carole Liu is constantly upgrading her skills so she can expand her responsibilities as a Business Analyst She’s now studying for her 4th Salesforce certification. Read her story.
Recapture Revenue With Auto Fleet Parts and Service Operations

Recapture Revenue With Auto Fleet Parts and Service Operations

Lisa Walsh | Revenue Growth | Sales Performance | B2B
As auto sales climb, inventory shortages mean repairs have sagged. Auto dealerships can recapture lost profit and revenue with mobile fleet and commercial repair programs. Here’s how to do it right.
Top Retail Trends for 2022

Top Retail Trends for 2022

Karen Salamone | Customer Experience | Sales Leadership | Trends | Retail
What's in store for retailers in 2022? MarketSource industry experts forecast the top trends in the year ahead to guide retailers toward better decision making and a winning competitive strategy.
MarketSource Employee Spotlight: Josh Stallard

MarketSource Employee Spotlight: Josh Stallard

Sarah Nicholas | Culture
Leading a team of 100 people in 134 locations is a big responsibility. Read the blog to find out why Regional Manager Josh Stallard considers it a privilege and a joy.
Creating a Collaborative Sales Culture

Creating a Collaborative Sales Culture

Steve Carlisle | Sales Leadership | Sales Management | Sales Performance | B2B
B2B sales organization leaders often fail to create a collaborative sales culture. Follow these proven tips to foster collaboration and see your sales reps respond with greater productivity.
Getting Phygital Right

Getting Phygital Right

Steve Wilson | Customer Experience | Trends | Retail
Phygital retailing done right creates additional value for the customer as well as the brand or retail store. Our expert insights will give you a strong start in creating an optimal phygital experience.
MarketSource Employee Spotlight: Neil Vinson

MarketSource Employee Spotlight: Neil Vinson

Sarah Nicholas | Culture
Client Services Director Neil Vinson reflects on his 20-year MarketSource career with an appreciation for what makes people unique. Here’s what he has to say.
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MarketSource, an Allegis Group company, is a sales acceleration company focused on delivering better outcomes for many of the world’s most iconic brands. We design and operationalize managed sales and customer experience solutions in B2B and retail environments. Our solutions are purpose-built and tech-enabled to deliver measurable improvements in business outcomes.

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