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MarketSource’s Retail Practice Lead Mark Doornbosch and VP of Retail Strategy and Operations Steve Wilson offer retail insights brands and retailers can rely on to not just win but grow in the year ahead.
Revenue leaders have to deliver under all market, economic, or geopolitical conditions. These insights from our executives set you up to perform with today’s constraints and seize tomorrow’s opportunities.
Don’t allow retail customers to leave your store in frustration! Connect them to a live brand expert, virtually, to assure they have the information they need to make a purchase.
Business intelligence done right goes beyond data synthesis and reporting to surface insights that not only create revenue but make you resilient. Here’s what else BI can do for you.
Tetra Pacino loves digging into a problem, finding a solution, rolling out changes, and training the end user. “To see the full-circle process is really fulfilling.”
Lauren Taylor embodies customer centricity in her MarketSource role by delivering an exemplary experience. “In order to delight my customer, I can’t just meet their expectations; I must exceed them.”
Chatbots can give customers quick answers. Blend that ability with the knowledge, humanity, and skill of virtual brand experts to deepen customer connections and deliver an impeccable customer experience.
A powerful customer engagement solution, AskMe seamlessly harmonizes human interactions with popular digital technologies to create a better retail customer experience for retail shoppers.
What can retailers do to address rising in-store shopper frustrations? Understanding customers’ most frequent complaints and really listening to their pet peeves is the right place to start.
Recall Repair Specialist David Castro saves lives every day as part of his role replacing faulty Takata airbags. But on one particular day, he was able to save a life in in a completely different way.
Forecasting without revenue planning leaves can produce waste and hinder revenue growth. Read our blog for clarity on these and other truths as you embark on next year’s revenue planning journey.
Business Development Manager Kristin Edwards lives and works by these words: Connecting on a personal level accelerates trust, and as my wise mentor says, truth over time = trust.”