MarketSource Blog
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First-hand expert perspectives, innovative strategies, and real-world outcomes that turn complex challenges into intelligent growth.
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What’s going on with the retail labor market? Retailers should take into account both the facts and the expert forecasts to really know what to expect and what they should do to move forward.
No two customers are alike, and no customer journey is linear. Segment your customers to gauge their needs and pain points and deliver relevant, personalized experiences at every touchpoint.
Cory has coached travel baseball for 15+ years and has had a hand in helping over 200 high schoolers receive college scholarships in the sport.
Gone are the days when having a customer loyalty program set you apart. Great news! Your loyalty programs aren’t set in stone. Use these tips to keep your strategy fresh and your customers glued to you.
District Manager Paige Lindström says, “I want to contribute to our culture, where everyone feels valued, heard, and has access to resources in their time of need.”
What does it look like to embrace equity year-round? This. Read stories of some of our women leaders, each with a unique, inspiring path to leadership and meaningful contribution to the next generation.
Team Lead Account Manager Natalie Whiten says, “I I can do hard things, be brave and bold, and stand by my worth and values. These capabilities strengthen my role as a leader.”
Our recall teams locate customers like Elmore Jones, who haven’t responded to manufacturer recall notices, and complete the repairs while they wait. In his case, MarketSource got there just in time.
Retail Account Recruiting Lead James Triplett says, “I view leadership as a mentorship opportunity; I’m here to guide my teammates into accomplishing their goals.”
Personalization practices are routine in retailing, but in an effort to continually improve the customer experience and build loyalty, hyper-personalization is taking hold in many stores.
As car inventory and profit extremes level out, dealers may find their sales practices in need of attention. Use these 5 New Year’s resolutions to get your team back in shape and keep your sales on track.
2022 was yet another transformative year for the auto industry. Here are our top blogs from last year, exploring the factors shaping the field and their impact on customers, dealers, and manufacturers.