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Hyper-Personalizing the Customer Experience

Hyper-Personalizing the Customer Experience

Karen Salamone | Customer Experience | Trends | Retail
Personalization practices are routine in retailing, but in an effort to continually improve the customer experience and build loyalty, hyper-personalization is taking hold in many stores.
A New Year, A New You

A New Year, A New You

Lisa Walsh | Customer Experience | Revenue Growth | Sales Performance | Training | B2B
As car inventory and profit extremes level out, dealers may find their sales practices in need of attention. Use these 5 New Year’s resolutions to get your team back in shape and keep your sales on track.
Best of 2022 Automotive Blogs

Best of 2022 Automotive Blogs

Karen Salamone | Customer Experience | Sales Management | Sales Performance | Trends | B2B
2022 was yet another transformative year for the auto industry. Here are our top blogs from last year, exploring the factors shaping the field and their impact on customers, dealers, and manufacturers.
Retail Predictions for 2023: Slow and Steady Wins the Race

Retail Predictions for 2023: Slow and Steady Wins the Race

Karen Salamone | Revenue Growth | Sales Management | Trends | Retail
What can retailers expect in 2023? Experts forecast upcoming trends that will affect how retailers can effectively compete and maintain sales and revenue in the months ahead.
Is Your Customer-Centric Strategy Up to Speed? 

Is Your Customer-Centric Strategy Up to Speed? 

Karen Salamone | Sales Management | Sales Performance | Staffing | Trends | B2B
A strong customer-centric focus is the key to retaining customers and sales reps in 2023. These five strategies will help B2B sales organizations initiate customer centricity and attain higher revenues.
Best of 2022 Retail Blogs

Best of 2022 Retail Blogs

Karen Salamone | Recruiting | Sales Performance | Staffing | Trends | Retail
Want to know what retail brand executives were watching closely in 2022? Our top-performing blogs capture our learnings and insights from working with them to help you start the year off right.
Best of 2022 B2B Blogs

Best of 2022 B2B Blogs

Karen Salamone | Managed Sales | Revenue Growth | Sales Performance | Technology | B2B
What did B2B sales organizations care about most in 2022? Read our best of B2B managed sales blogs from last year to find out and get ahead in 2023.
Jacob Jimenez gives 100% to his team and to help the community, embodying the MarketSource value of serving others.

Jacob Jimenez gives 100% to his team and to help the community, embodying the MarketSource value of serving others.

Sarah Nicholas | Culture
Jacob Jimenez embodies the MarketSource Core Value of Serving Others.
The QR Code Revival

The QR Code Revival

Karen Salamone | Customer Experience | Trends | Retail
Since QR codes were first introduced, they initially fell out of favor, but now retailers are realizing their potential to improve store efficiency, engage customers, and improve customer experience.
Getting Mixed Messages from Retail Customers?

Getting Mixed Messages from Retail Customers?

Karen Salamone | Customer Experience | Trends | Retail
Today’s retail shoppers want it all—the instant gratification of digital self-service and the comfort of personal interactions with store associates. Here’s how to satisfy all their expectations.
Why Personalization Matters to Your B2B Customers

Why Personalization Matters to Your B2B Customers

Karen Salamone | Customer Experience | Sales Leadership | Sales Performance | B2B
Personalization is no longer an effort that B2B companies can set aside for the future. Customers expect it! But what is it, why is it critical, and how does it create customer lifetime value?
Employee Spotlight: Kathie McCauley

Employee Spotlight: Kathie McCauley

Sarah Nicholas | Culture
When most people hear the words “animal rescue,” dogs and cats typically come to mind. However, Kathie McCauley ...
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MarketSource, an Allegis Group company, is a sales acceleration company focused on delivering better outcomes for many of the world’s most iconic brands. We design and operationalize managed sales and customer experience solutions in B2B and retail environments. Our solutions are purpose-built and tech-enabled to deliver measurable improvements in business outcomes.

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