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Scaling Your Customer Success Department

Scaling Your Customer Success Department

By Jeff Heckler | Customer Success | Sales Leadership | B2B
Maybe you’re a new company that’s experiencing hyper-revenue and customer growth and are in the early stages of ...
Employee Spotlight: Ida Sisic

Employee Spotlight: Ida Sisic

By Sarah Nicholas | Culture
You wouldn’t know from Account Development Manager Ida Sisic’s positive disposition that, years ago, her family ...
 Digital: The Deciding Factor in the New Age of B2B Sales

 Digital: The Deciding Factor in the New Age of B2B Sales

By Karen Salamone | Customer Experience | Sales Leadership | Trends | B2B
A new day is dawning in B2B sales. As buying and selling behaviors rebalance, meeting customers where they are is the key to long-term success. Here’s how to embrace and put digital to work for you.
Employee Spotlight: Tony Pisciotta

Employee Spotlight: Tony Pisciotta

By Sarah Nicholas | Culture
The wealth of automotive knowledge that Tony Pisciotta brings to his role as a MarketSource Client Services Director is not the only reason behind his celebrated contributions to the company.
A Humble Mentor with a Solid Work Ethic

A Humble Mentor with a Solid Work Ethic

By Sarah Nicholas | Culture
A mentor to others who are learning the ropes and a humble helpmate who is ready for any task, Conner is a well-respected Finance Manager whose admirable work ethic is widely appreciated.
Digital Customer Engagement Comes of Age

Digital Customer Engagement Comes of Age

By Karen Salamone | Customer Experience | Outsourcing | Revenue Growth | Sales Performance | Retail
Omnichannel shopping is here to stay. Read how retailers who embrace this chance to innovate their customer experience can increase loyalty and revenue.
Employee Spotlight: Mallory Holder

Employee Spotlight: Mallory Holder

By MarketSource | Culture
A hiking adventure sparked a new mindset for MarketSource Instructional Designer Mallory Holder. Read about her journey.
The Art of Pre-Suasion: Putting Auto Customers in the Driver’s Seat

The Art of Pre-Suasion: Putting Auto Customers in the Driver’s Seat

By Peter Maxwell | Customer Experience | Outsourcing | Sales Leadership | Sales Performance | B2B
Pre-suasion, the practice of engaging and influencing customers before they come into your dealership, is an essential customer engagement tool that needs to become part of your sales arsenal.
What’s Ahead for B2B Sales in 2022

What’s Ahead for B2B Sales in 2022

By Karen Salamone | Sales Leadership | Sales Performance | Trends | B2B
How can B2B sales leaders move forward in a chaotic post-pandemic world? Adapting to these seven notable predictions can help raise conversion rates, improve performance, and create success.
Activism, Involvement, and Mentorship Make Her Unique

Activism, Involvement, and Mentorship Make Her Unique

By MarketSource | Culture
A bonafide leader who is driven to learn and share what she has learned with others, Julia is a well-respected Program Manager and mentor to others who aspire to become leaders themselves.
The Future of Customer Engagement is Virtual

The Future of Customer Engagement is Virtual

By MarketSource | Customer Experience | Revenue Growth | Trends | Retail
Retailers that appreciate the massive consumer acceptance of virtual engagements can take advantage of the trend to speed growth and increase revenue for their brands.
7 Capabilities to Look for in a Revenue Generation Partner

7 Capabilities to Look for in a Revenue Generation Partner

By Karen Salamone | Revenue Growth | Sales Management | B2B
Revenue leaders have a lot to juggle on the way to achieving revenue goals. Need a partner that brings the right stuff? Don’t sweat it! Here are 7 must-have criteria they need to guarantee results.
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MarketSource, an Allegis Group company, is a sales acceleration company focused on delivering better outcomes for many of the world’s most iconic brands. We design and operationalize managed sales and customer experience solutions in B2B and retail environments. Our solutions are purpose-built and tech-enabled to deliver measurable improvements in business outcomes.

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