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Managing retail stores is a challenge any day of the week. The rapid pace of market and industry change calls upon retail managers to take action for stable success in the future.
In this 25 years of service to MarketSource, Steve Hill has earned a reputation as a trusted voice of reason and a leader respected for his “whenever, wherever, whatever” mindset. Read his story.
Don’t settle for customer loss. Here is your guide to delivering an unforgettable customer experience and enjoying high renewals. Follow these strategies, and your customers will find it hard to leave.
Attention, revenue leaders! You CAN lower your churn rate. Read this guide to see how delivering an unforgettable customer experience puts you on a path to low churn and sustainable growth.
Thriving at MarketSource for 20 impressive years, Program Manager Eric Parham is a problem-solver, coach, team advocate, and relationship builder.
Giving back is customary at MarketSource. Corporate facilities manager Vander Bannister continues the tradition, summiting Mt. Kilimanjaro to raise awareness and funds for the Mental Health Foundation.
Can a company culture be steadfast and flexible? Yes! Here’s a blueprint of a cultural framework that ensures employees and customers thrive personally and professionally in a constantly changing world.
Revenue leaders, you need data for a 360°-view of your customers. Read this for analytics that give you deeper insights into customer behavior patterns—including how likely they are to stay with you.
Battling cancer didn’t stop District Manager Steven Martinez from working. He used his experience to teach his MarketSource team how a positive attitude, resilience, and determination can help you win. Read his inspiring story.
Virtual brand experts can fill critical gaps for retailers facing labor shortages.
It costs 5-25 times more to acquire a new customer than to keep one. When economic uncertainty makes acquiring new customers a challenge, minimizing customer churn makes sense. These strategies can help.
MarketSource Sales Development Rep James Noble enjoys improving others’ lives. Besides his “day” job, he spends evenings outfitting residents of his beloved hometown with scooters.