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Lauren Taylor embodies customer centricity in her MarketSource role by delivering an exemplary experience. “In order to delight my customer, I can’t just meet their expectations; I must exceed them.”
Chatbots can give customers quick answers. Blend that ability with the knowledge, humanity, and skill of virtual brand experts to deepen customer connections and deliver an impeccable customer experience.
A powerful customer engagement solution, AskMe seamlessly harmonizes human interactions with popular digital technologies to create a better retail customer experience for retail shoppers.
What can retailers do to address rising in-store shopper frustrations? Understanding customers’ most frequent complaints and really listening to their pet peeves is the right place to start.
Recall Repair Specialist David Castro saves lives every day as part of his role replacing faulty Takata airbags. But on one particular day, he was able to save a life in in a completely different way.
Forecasting without revenue planning leaves can produce waste and hinder revenue growth. Read our blog for clarity on these and other truths as you embark on next year’s revenue planning journey.
Business Development Manager Kristin Edwards lives and works by these words: Connecting on a personal level accelerates trust, and as my wise mentor says, truth over time = trust.”
Retail shoppers value convenience, speed, and access to product information both online and in stores. AskMe® virtual assisting solution meets their needs and builds your brand.
District Manager Alexxis Coons understands that good things come to those who wait. “What comes easy won’t last…and what lasts won’t always come easy.”
We know every inch of a dealership. We equip taxed auto F&I pros with tools to hone their skills to maximize personal and dealership growth. Do you need to optimize your F&I team? Here’s how to tell.
REPfirst™ employee experience app marries the needs of retailers and frontline workers for an optimized workforce where everyone wins. It’s just one of the ways we help bring brands to life. Learn more.
Financial Planning Analyst Denice Blatter likes to help, but that’s just a start to her leadership success. “I believe it’s the outward action of being honest, truthful, and fair. I want to be the person others can rely on.”