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Sunsetting Products For New Ones

Sunsetting Products For New Ones

By Jeff Zdanowski | Outsourcing | Sales Leadership | B2B
Sunsetting a product can cause many challenges, but if you can get ahead of the obstacles with a plan that includes detailed and ample communication, incentives, and the benefits of the changes, you’ll have an easier time getting your sales team and customers onboard.
KBIS Takeaways: ‘Consumers and builders truly have more choices than ever!’

KBIS Takeaways: ‘Consumers and builders truly have more choices than ever!’

By Rachel Gilbert | Trends | Retail
The Kitchen & Bath Industry Show (KBIS) is the largest tradeshow event in the U.S., dedicated to anything and ...
The Cost of a Customer and How it Affects Your Bottom Line

The Cost of a Customer and How it Affects Your Bottom Line

By scarlisle | Customer Experience | Technology | Trends | Retail
As CMOs and CSOs strive to accelerate growth and profitability for their firms, greater alignment on and continuous improvement of three basic metrics of business can go a long way to achieving revenue and profitability goals.
It’s a New Year with the Promise of Better Tech. Let’s See What’s Trending.

It’s a New Year with the Promise of Better Tech. Let’s See What’s Trending.

By Rachel Gilbert | Customer Experience | Trends | Retail
Each year, CES showcases the latest and greatest in technology. Learn more about which topics may define the year and which products to get your hands on.
3 Areas Where Big Changes Mean Bigger Bottom Line

3 Areas Where Big Changes Mean Bigger Bottom Line

By Mike Racz | Sales Performance | Training | B2B
You're amping up for big changes this year, so looking at modifications made in these three areas will trickle down and create a more robust bottom line—and a happier sales team.
Avoid the Sales Strategy Headache. Get Your Hands on the Hearts of Your Customers.

Avoid the Sales Strategy Headache. Get Your Hands on the Hearts of Your Customers.

By BrianConley | Trends | Retail
Though we’ve come to the end of this blog series on customer experience (CX) trends, the solutions mentioned here ...
Survey Says, Sales Leaders Face Their Biggest Challenges in this Area…

Survey Says, Sales Leaders Face Their Biggest Challenges in this Area…

By Chris Walter | Trends | B2B
In a previous blog, we asked sales leaders to share their biggest challenges. Find out the results and why they are not surprising.
Play and Win the Retail Sales Game: CX Tips to Make You Smile

Play and Win the Retail Sales Game: CX Tips to Make You Smile

By BrianConley | Customer Experience | Training | Retail
53% of shoppers feel that retail sales reps don’t have the tools they need to deliver great CX. Still think you’re allocating time and resources appropriately? Discover more CX trends your business should continually prepare for.
Top Sales Talent Is in Demand. Get Your Hands on Them First.

Top Sales Talent Is in Demand. Get Your Hands on Them First.

By Steve Cesnik | Trends | Retail
When it comes to hiring and keeping exceptional sales talent in your sales positions, your methodologies might just be the root of your problems.
Secure a Winning Sales Strategy with these CX Tips

Secure a Winning Sales Strategy with these CX Tips

By BrianConley | Customer Experience | Trends | Retail
Implementing new sales strategies can be difficult. Discover which CX trends businesses should consider to remain competitive.
AI: The Next Phase in Retail Innovation

AI: The Next Phase in Retail Innovation

By MarketSource | Customer Experience | Technology | Retail
The next phase of retail is leveraging artificial intelligence (AI) to better understand, connect with, and create superior experiences for consumers. Find out how.
Interconnectivity: Trends in Home Improvement

Interconnectivity: Trends in Home Improvement

By sarneson@marketsource.com | Trends | Retail
As homeowners are itching to renovate their homes, businesses must fully understand current home improvement trends and be prepared to help along every step in this journey.
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MarketSource, an Allegis Group company, is a sales acceleration company focused on delivering better outcomes for many of the world’s most iconic brands. We design and operationalize managed sales and customer experience solutions in B2B and retail environments. Our solutions are purpose-built and tech-enabled to deliver measurable improvements in business outcomes.

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